1st Line Support Analyst – Northwich
Adria Solutions Ltd has an exciting opportunity for a 1st Line Support Analyst to join a growing company based in Northwich. As a 1st Line Support Analyst, you will work with the various departments to support the business IT Infrastructure and software systems, which involves project work, day-to-day maintenance, and queries/requests from the company.
The duties of 1st Line Support Analyst will include but not be limited to:
- Management of mixed-platform desktop estate (Mac, Windows, Linux)
- Monitor system health to ensure efficient running of business IT facilities to maintain business continuity and to ensure appropriate disaster recovery plan is in place and up to date.
- Day-to-day maintenance of systems including backups (using Veeam technology), antivirus, updates, etc.
- Liaise with organisation members across the board to further develop company IT strategy to include the company’s security and backup policies for internal infrastructure
The ideal candidate will have:
- Strong knowledge of Windows and Mac operating systems
- Strong knowledge of Desktop Hardware and internal components
- Experience in an IT Service Desk tool(s)
- Some knowledge of Cloud technologies. I.E. AWS, Microsoft Azure
1st Line Support Analyst – Northwich
This is a great opportunity to join a growing company that has big ambitions for the future. You will play a vital role in their success; therefore, you will be rewarded with a generous benefits package:
- Company pension
- Free on-site parking
- Recently refurbished offices in a great location
1st Line Support Analyst – Northwich