1st Line Support Analyst

Sorry, this advert is now closed. Click here to view our live vacancies.

1st Line Support Analyst  – Northwich

Adria Solutions Ltd has an exciting opportunity for a 1st Line Support Analyst to join a growing company based in Northwich. As a  1st Line Support Analyst, you will work with the various departments to support the business IT Infrastructure and software systems, which involves project work, day-to-day maintenance, and queries/requests from the company.

The duties of 1st Line Support Analyst will include but not be limited to:

  • Management of mixed-platform desktop estate (Mac, Windows, Linux)
  • Monitor system health to ensure efficient running of business IT facilities to maintain business continuity and to ensure appropriate disaster recovery plan is in place and up to date.
  • Day-to-day maintenance of systems including backups (using Veeam technology), antivirus, updates, etc.
  • Liaise with organisation members across the board to further develop company IT strategy to include the company’s security and backup policies for internal infrastructure

The ideal candidate will have:

  • Strong knowledge of Windows and Mac operating systems
  • Strong knowledge of Desktop Hardware and internal components
  • Experience in an IT Service Desk tool(s)
  • Some knowledge of Cloud technologies. I.E. AWS, Microsoft Azure

1st Line Support Analyst – Northwich 

This is a great opportunity to join a growing company that has big ambitions for the future. You will play a vital role in their success; therefore, you will be rewarded with a generous benefits package:

  • Company pension
  • Free on-site parking
  • Recently refurbished offices in a great location

1st Line Support Analyst – Northwich 

16 January 2024
IT Support
1st Line Support
Cheshire, Northwich


Don't see a job that you like? That's no problem, send us your CV and we will be in touch once we find a position that is suitable for you!