1st Line Support Technician

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1st Line Support Technician – Stockport – Up to £23k

On behalf of our growing client based near Stockport, we are recruiting for an enthusiastic 1st Line Support Technician. As of 1st Line Support Technician, you will work as part of a busy, multinational business where you will be part of a desktop, server, and network support team, building and supporting enterprise-grade software systems.

The 1st Line Support Technician will be responsible for:

  • Dealing with faults/service desk tickets in order of priority in conjunction with and as directed by other members of the IT team and the Service Desk Manager
  • General maintenance and repair of PC hardware
  • Windows and Apple Mac Desktop and Laptop Builds
  • Application installation
  • Set-up of PCs and installation of Printers on a Network
  • Creating users accounts within Active Directory
  • Supporting Mobile device queries
  • Supporting the company’s security protocols
  • Liaise directly with the end-users

The 1st Line Support Technician will have the following:

  • Some experience in a similar/same role
  • Excellent communication skills
  • Excellent problem-solving skills
  • Proactive and resourceful
  • Understanding of PC hardware set-up and configuration
  • Good software skills e.g., MS Office 365, Windows operating systems
  • Passion for IT technologies
  • Desire to learn new technologies

Benefits

  • Generous holidays allowance
  • Training and Development
  • Dental Care
  • Christmas Saving Scheme

How to Apply if you’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

1st Line Support Technician – Stockport – Up to £23k

Permanent
14 June 2022
IT Support
1st Line Support
Cheshire
Up to £23,000

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