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2nd Line Support Technician - Cheshire - £24K

Adria Solutions Ltd has an exciting opportunity for a hard-working 2nd Line Support Technician to join our well established client in Cheshire. As a 2nd Line Support Technician, you will 'own' end user issues through to resolution and recognise when to escalate an issue within the team for our client.

The duties of the 2nd Line Support Technician will include but not be limited to:

  •  Dealing with faults/service desk tickets in order of priority in conjunction with and as directed by other members of the IT team and the Service Desk Manager
  •  General maintenance and repair of PC’s hardware
  •  Windows and Apple Mac Desktop and Laptop Builds
  • Set-up of PCs and installation of Printers on a Network
  •  Setting up new telephone extensions
  •  Liase directly with the end users

Essential skills and experience:

  •  Experience of working on a fast paced service desk
  •  Strong knowledge of Active Directory and Windows operating systems
  •  Understanding of PC hardware set up and configuration
  •  Understanding of Network principles
  •  Excellent problem solving and communication skills
  •  Application support

This is a great opportunity for a 2nd Line Support Technician to join a company who strongly believe in the development of its employees and you will be rewarded with a generous benefits package:

  • Generous holidays allowance
  • Dental scheme

2nd Line Support Technician - Cheshire - £24K


If this sounds like your perfect role, don’t miss out - just click to apply!

2nd Line Support Technician - Cheshire - £24K

11 November 2020
IT Support
Cheshire, Stockport


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