Case Manager

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Case Manager – Manchester - £28k

On behalf of our growing client based in Manchester, we are recruiting for two Case Managers. As Case Manager, you will process mortgage applications on behalf customers in a timely and efficient manner.

The Case Manager will be responsible for:

  • Responsible for processing 1st or 2nd charge mortgage applications from start to finish within agreed timescales. To liaise with customers, lenders, solicitors, and various third-party organisations regarding the application.
  • To review application documents to ensure that they meet lender criteria.
  • To conduct a full Welcome Call with the customer within agreed timescales.
  • To obtain and correctly assess additional information from the customer or various third-party organisations
  • To monitor the progress of the application through to completion, ensuring that processes are carried out efficiently so that the case completes in the quickest possible time.
  • Manage a pipeline of customers to a high standard, ensuring regular contact is made with the customer and workload is prioritised accordingly.

The Case Manager will have the following:

  • Conscientious, motivated and with good organisational skills
  • Excellent communication and listening skills
  • Customer focused – dedicated to deliver the highest standard of customer care
  • Punctual, smart, and reliable
  • Responsible and professional attitude
  • Target and results driven
  • Ability to work to deadlines


  • Flexible working
  • Gym Membership
  • 23 days holiday plus bank holidays and additional day for your birthday!
  • Free off-site car parking and great public transport links

How to Apply if you’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

Case Manager – Manchester - £28k

Interviewing and onboarding for this role will be going ahead remotely while Covid-19 restrictions are in place.

4 January 2022
Business Manager


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