Helpdesk Analyst, Jobs, 2198

Helpdesk Analyst

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Helpdesk Analyst – Stockport – Up to £25k DOE

On behalf of our well-established client based in Stockport, we are currently recruiting for an IT Support professional. As a helpdesk analyst you will be first point of contact for calls into the business with problems / queries.

As a helpdesk analyst you will be responsible for:

  • Providing an excellent level of customer service
  • Resolving any queries at 1st line level and escalating issues / queries to 2nd line where needed
  • Creating users, allocating / dealing with tickets
  • Providing desktop, hardware, and network support
  • Supporting active directory and office 365

As a helpdesk analyst you will have the following skills and/or experience:

  • At least 1 years’ commercial experience working at 1st line level
  • Have excellent communication and organisation skills
  • Have experience of networks, desktop support and MS Office stack
  • Have experience of providing telephony support

Benefits:

This is a good opportunity some someone to develop their skills and experience further in a fast paced support role.

  • 25 days holiday + bank holidays
  • Free onsite parking
  • Standard working hours

How to Apply if you’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

If it’s not quite the job you’re looking for, details of all our current roles can be found on our website, www.adriasolutions.co.uk

Helpdesk Analyst – Stockport – Up to £25k DOE

Interviewing and onboarding for this role will be going ahead remotely while Covid-19 restrictions

Permanent
4 May 2021
IT Support
1st Line Support
Cheshire, Stockport
Up to £25k

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