Implementation Technician

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Implementation Technician  – Manchester

Our client is a dynamic and innovative company dedicated to delivering top-notch solutions to our valued clients. We are seeking a highly motivated and skilled Implementation Technician to join a successful team.


  • Workflow Design and Implementation: Create and implement efficient workflow processes to optimize project operations.
  • SQL Views/Functions: Develop and manage SQL views and functions to enhance data analysis and reporting capabilities.
  • Automation and Macros: Design and configure letter setups and macros for improved productivity.
  • Data Management: Utilize data import routines for assets, contacts, and other essential data sets.
  • Discovery and Analysis: Participate in module-based discovery and analysis meetings to drive project insights.
  • System Configuration: Set up and configure systems based on project requirements.
  • Training: Conduct key user and end-user training sessions, accompanied by comprehensive documentation.
  • Project Control: Monitor and control project timelines, issues, risks, and expenses.
  • Timesheet Management: Oversee timesheet control and update project control documents.
  • Planning: Maintain a project workload diary to ensure efficient resource allocation.
  • Collaboration: Attend project and discovery meetings as requested by project managers or coordinators to provide valuable input.
  • Software Installation: Install and configure software applications.
  • Helpdesk Support: Provide one day a week of support to our helpdesk team.
  • Go-Live Support: Assist in go-live activities to ensure a seamless transition.
  • Documentation: Create comprehensive installation documentation to support project rollouts.
  • Customer Communication: Engage in effective written and verbal communication with clients.
  • Progress Reporting: Provide daily progress reports to the project team and keep the line manager informed of assigned actions.
  • Customer Relationships: Build and maintain strong relationships with our clients.
  • Troubleshooting: Offer technical troubleshooting support as needed.

Skills and Experience:

  • Bachelor's degree in a related field or equivalent work experience.
  • Proficiency in SQL and database management.
  • T-SQL and SQL Server
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Project management experience is a plus.
  • Willingness to travel occasionally for project needs.


  • Remote working
  • Excellent career development and training

Interested? Please Click Apply Now!

Implementation Technician  – Manchester

30 October 2023
Information Technology


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