Incident Management Analyst

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Incident Management Analyst – Hybrid Working/Manchester - £42k

On behalf of our industry-leading client based in Manchester, we are recruiting for a Incident Management Analyst.  Incident Management Analyst you will manage and coordinate both Disaster Recovery and Incident Management processes and activities, supporting the business continuity/resilience team in the progression of these core aspects of resilience.

The Disaster Recovery and Incident Management Analyst will be responsible for:

  • Coordinate and deliver DR tests to an agreed annual test schedule including pre-test planning, test documentation, coordinating colleagues participating in the test, participating in the test, and capturing evidence and overall test results,
  • Manage and coordinate post-DR test lesson learned meetings and identify any post DR test actions for further improvements
  • Design and develop all Business Continuity Plans and Business Impact Assessments in line with FCA Operational Resilience guidance on Important Business Services and setting Impact Tolerances
  • Maintain appropriate reporting and dashboards as per the Business continuity/Resilience team requirements, regularly assisting with the review of all plans for suitability and effectiveness.
  • Maintain Everbridge through data uploads, templates, configuration, tests and real events and report on a quarterly basis.

The Disaster Recovery and Incident Management Analyst will have the following:

  • Planning and delivery of complex disaster recovery tests.
  • Planning and delivery of a complex Simulation Exercise
  • Attend appropriate external forums and events to continually develop the knowledge of the BC Team and network with other BC Professionals.
  • CBCI or MBCI qualification - or happy to undertake these qualifications.
  • Good understanding of ISO22301 and ISO27001.
  • Influencing and negotiation skills at a senior level.
  • Good time management and organisation skills.
  • Ability to adopt a logical approach to solving problems.


  • Flexible working hours with 3 days remote working
  • Health Cash Plan
  • An additional day off for your birthday!
  • Company pension scheme and group life assurance

How to Apply if you’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

Disaster Recovery and Incident Management Analyst – Hybrid Working/Manchester - £42k

Interviewing and onboarding for this role will be going ahead remotely while Covid-19 restrictions are in place.

19 November 2021
Information Technology


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