IT Support Technician, Jobs, 2363

IT Support Technician

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IT Support Technician – Manchester – Up to £25k

On behalf of our UK industry-leading based in Manchester, we are recruiting for an enthusiastic IT Support Technician. As IT Support Technician, you will support, administer, and maintain our client’s internal IT Systems, customer networking, telephony and internet services and provide technical support for staff, customers, clients, and associates.

The IT Support Technician will be responsible for:

  • Configure technology according to customer requirements on time. Perform installation and relocation of PC and peripheral equipment, effecting connection to the Local Area Network.
  • Respond to alarms, identify, and fix where able or initiate escalation process as appropriate, update ITIL system. Keep track and reports on support calls by use of service desk software. Liaise with hardware and software suppliers regarding faults and errors.
  • Perform bug-fix isolation, software and application testing and updating. Install and test PC software programs including packaged software and drivers.
  • Carry out routine and proactive maintenance. Ensure availability & reliability of PC, communication and presentation equipment in production offices and meeting rooms.

The IT Support Technician will have the following:

  • Experience supporting Microsoft Windows desktop and server estates in a commercial environment
  • Confident in providing 1st and 2nd line internal and external client support, via telephone, email and in-person.
  • Experience in installing, supporting and configuring Windows Server 2012 – 2019, Active Directory, Group Policy, Exchange Online (Office365), Windows Desktop Operating systems and Mac OS operating systems
  • Experience in virtualization and supporting VMWare and HYPER-V environments is desirable. Experience in supporting a Cisco networking environment would also be desirable.

Benefits

  • Private Medical Insurance
  • Wellness Programme
  • Gym Membership

How to Apply if you’re Interested in this Job:

If this sounds like your perfect role, click Apply without delay!

IT Support Technician – Manchester – Up to £25k

Interviewing and onboarding for this role will be going ahead remotely while Covid-19 restrictions are in place.

Permanent
9 September 2021
IT Support
1st Line Support
Manchester
Up to £25k

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