IT Support Technician

Sorry, this advert is now closed. Click here to view our live vacancies.

IT Support Technician – Stoke on Trent 

On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.


  • Provide efficient and professional 1st line technical support to end-users.
  • Manage and troubleshoot on-premise Microsoft-based systems, encompassing Windows Server, Active Directory, and Hyper-V.
  • Handle Microsoft Office 365 tenancy admin tasks, including Exchange, SharePoint/OneDrive, Teams, and Security.
  • Collaborate with colleagues to implement and maintain IT infrastructure solutions.

Skills and Experience:

  • Ideally, 1-2 years of experience in an IT support role.
  • Hands-on expertise in Active Directory and Azure administration.
  • Knowledge of networking principles and protocols.
  • Familiarity with ticketing systems and IT service management tools.
  • Familiarity with 3CX Voice over IP systems/technologies would be advantageous.


This is a great opportunity for an IT Support Technician to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits:

  • A dynamic and collaborative work environment
  • Opportunities for professional development and training.


IT Support Technician – Stoke on Trent 

25 March 2024
IT Support
1st Line Support
Staffordshire, Stoke on Trent


Don't see a job that you like? That's no problem, send us your CV and we will be in touch once we find a position that is suitable for you!