Network Specialist

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Network Specialist - Remote 

Are you an experienced and passionate individual with a strong background in networking and WiFi technologies? Look no further! We are seeking a dynamic professional to join our client's Managed Networks team and contribute to the success of their enterprise customers. As a member of the Managed Networks function, you will play a crucial role in delivering 2nd/3rd line technical support for our Managed Network product range. Specializing in WiFi and networking technologies, you'll be an integral part of a dedicated team working towards providing effective, timely, and high-quality services to our valued customers.

Key Responsibilities

  • Assist in the delivery of top-notch technical support to Enterprise customers.
  • Ensure the operation and assurance of all Managed Network products and services in alignment with KPIs & SLAs.
  • Collaborate with other teams for the seamless delivery of customer solutions.
  • Work closely with Network and Operational leads to identify development opportunities and foster a highly efficient, engaged, and motivated team.

Requirements:

  • Professional work ethic with a strong sense of ownership and responsibility.
  • Aptitude to learn new skills and adapt to evolving technologies.
  • 3+ years of experience with a managed service provider in a skilled engineering position.
  • Proficient in complex Networking and WiFi concepts, with experience in non-Cisco networking technologies.
  • Proven customer-facing experience with a focus on improving customer satisfaction.
  • Strong documentation skills.

Benefits:

  • Competitive salary
  • Opportunities for professional development and growth
  • Engaging and collaborative work environment
  • Comprehensive benefits package

Ready to take the next step in your career? Apply now! 

Join us in shaping the future of Managed Networks technology! Be a part of a team that values expertise, innovation, and a commitment to customer success.

*Your Journey Starts Here – Apply Today!*

Network Specialist - Remote 

Permanent
16 January 2024
Information Technology
Manchester
Circa £55K

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