Operations Executive - Digital Marketing

Operations Executive (Digital Marketing) - Cheshire

Location: Remote (UK-based) with weekly travel to Cheshire and occasional national travel

My client is seeking a highly organised and proactive Operations Executive to support key retail clients across large-scale in-store retail media networks. This role is ideal for someone looking to build a strong, hands-on understanding of digital retail media while working closely with clients and internal teams.

The successful candidate will have a passion for client service, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Acting as a trusted day-to-day point of contact for retail clients
Supporting the planning, setup, and execution of campaigns across multiple national accounts
Coordinating with internal teams to ensure timely and accurate deployment aligned with promotional cycles
Monitoring timelines, budgets, and deliverables, escalating issues where required
Maintaining accurate documentation of operational activity and client communications
Supporting account managers with managing client expectations and resolving operational issues
Identifying and contributing to process improvements to enhance efficiency
Ensuring compliance with company policies, advertising standards, and industry requirements
Assisting with reporting and performance tracking to measure operational success and client satisfaction

Experience & Skills Required

Experience in operations, project coordination, or account support
Background in retail media, digital signage, or a related environment is advantageous
Strong organisational skills with excellent attention to detail
Comfortable using Microsoft applications and learning new systems such as CRM and project management tools
Excellent communication and interpersonal skills
Ability to manage multiple tasks simultaneously and meet deadlines
Proactive problem-solving approach with a strong customer focus

Why Apply?

This is a fantastic opportunity to join a growing business operating at the forefront of digital retail media, offering hands-on exposure, client interaction, and long-term development opportunities.