Software Support Analyst

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Software Support Analyst - Manchester

Adria Solutions Ltd has an exciting opportunity for an Application Support Specialist to join our rapidly growing client based in Manchester. As a software support analyst, you will be involved in providing global clients with platinum standard support.

The responsibilities and skills of the Software Support Analyst will include:

  • Develop relationships with executive decision-makers at some of the world’s leading professional services companies
  • Become an expert in the professional services business model, including its challenges and processes
  • Be a friendly advisor, and know when to suggest best practices, how to defuse tensions, and always address issues.
  • Participate in product development planning, offering your insights into the challenges your customers are facing
  • Work as part of the team to develop strategies for scaling, growing, and increasing the quality of service
  • Use best-in-class tools daily, like Zendesk, Jira, Zoom, and Slack

Benefits for the Software Support Analyst:

  • Competitive salary
  • Breakout facilities, including pool table and PlayStation
  • Company laptop

How to apply for the Software Support Analyst positions:

Interested? Click APPLY!

Software Support Analyst - Manchester

Permanent
20 May 2022
IT Support
Software Support
Manchester
£25-28K

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