Software Support Analyst

Software Support Analyst - Manchester

Adria Solutions Ltd has an exciting opportunity for a Software Support Analyst to join our rapidly growing client based in South Manchester. As a software support analyst, you will be involved in providing global clients with platinum standard support.

The responsibilities and skills of the Software Support Analyst will include:

• Develop relationships with executive decision-makers at some of the world’s leading professional services companies
• Become an expert in the professional services business model, including its challenges and processes
• Be a friendly advisor, and know when to suggest best practices, how to defuse tensions, and always address issues.
• Participate in product development planning, offering your insights into the challenges your customers are facing
• Work as part of the team to develop strategies for scaling, growing, and increasing the quality of service
• Use best-in-class tools daily, like Zendesk, Jira, Zoom, and ServiceNow

Benefits for the Software Support Analyst:

• Competitive salary
• Breakout facilities, including a pool table and PlayStation
• Company laptop

How to apply for the Software Support Analyst position:

Interested? Click APPLY!

Software Support Analyst - Manchester