Software Support Engineer- £25K
Are you a talented and dedicated Software Support Engineer? Adria Solutions are looking for an Software Support Engineer to join one of our clients based in Cheshire. You will have relevant experience in 2nd line support & Software support - ideally with web-based and mobile applications.
- Technical support of Web, App, Mobile and Social platforms.
- Ensure all incident logging and reporting procedures are implemented and maintained.
- Escalate significant incidents internally and externally as required.
- Identifying, registering and categorising problems and incidents.
- Actively participating in resolving bugs, errors and performance issues on existing systems.
- Handle support queries and tickets and work to resolve issues promptly.
- Work to respond to and resolve all support cases within SLA.
Software Support Engineer
The company offer fantastic benefits and progression!
If you are interested, please click apply!