Technical Consultant - (Audio Visual) - Fully Remote

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Technical Consultant  –Fully Remote

Our client based based near Manchester is currently looking for a Technical Consultant, to support the delivery of the events. This role requires someone with strong experience in a customer facing environment and the ability to solve (technical) problems under pressure during live events. Some events are led by Technology solely, so client care/communication is a key skill. Also, the ability to liaise with experts to guide them on technical briefings and smooth entry into meetings, troubleshooting any issues.

The duties of a Technical Consultant will include but not be limited to:

  • Virtual interactive advisory boards, Virtual investigator meetings, In-person-interactive meetings.
  • Technical briefings and resolution, risk identification and mitigation
  • Interactivity set-up, finalisation and back-up
  • Meeting hosting; setup, managing, execution
  • Ad-hoc troubleshooting
  • Reporting / data extraction and manipulation for meetings
  • Audio and video recording and editing
  • Customised portal setup and configuration
  • Audio setup architecture and management
  • Presenter technical briefings and resolution, risk identification and mitigation
  • Technology specification
  • Interactivity set up, finalisation and back-up (for IPI)
  • Room set-up and configuration
  • Demo – set-up, hosting and execution
  • Internal Technical Support – general – ticketing system/IT admin
  • IT Training and support – new starter set-up and on-going support as and when required
  • Liaison with management and other internal teams such as operations team and scientific team.

Skills of a Technical Consultant:

User Support, IT infrastructure, Offsite recovery, Video production, Audio production, Adobe Connect, Windows 2000 / XP / Windows 7 / 8, Windows Server 2003 / 2008, Microsoft Office 2003 / 2007 / 2010 / 2013, Microsoft Exchange, Active Directory, Microsoft SharePoint, Microsoft SCCM, Internet Explorer, Citrix, Trend Anti-Virus, Symantec Ghost, Dame Ware, HP Open View (ServiceDesk software), McAfee Endpoint encryption, Imaging Software (Building, deploying), 1st, 2nd Line Support/helpdesk, Installs Hardware/Software, VPN, Networking experience.

Benefits for the successful Technical Consultant:

  • 25 days holiday allowance plus bank holiday
  • Healthcare cover
  • Perk box- many benefits/discounts such as mobile phone insurance and much more
  • Employee Assistance Programme
  • Remote Working

How to Apply if you are Interested in this Position:

Interested? just click APPLY!

Technical Consultant – Fully Remote

Permanent
19 November 2021
Information Technology
Manchester
£35,000 + 10% Bonus

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